Delivery Policy

Delivery Time

The delivery time depends on your primary location and is as follows:

• Cairo, Giza, and Alexandria: 1 to 3 business days from order confirmation
• Canal and Delta Governorates: 2 to 4 business days from order confirmation
• Upper Egypt Governorates: 3 to 5 business days from order confirmation

Some special orders may take longer than the mentioned periods.

Shipping Cost

Shipping cost is estimated based on the location and total weight of the order.

Shipping and Quality Policy

Orders are reviewed and inspected by the quality department before shipping.

According to our shipping policy, most products in our store may take up to 24 business hours to complete the review and technical inspection by the quality department to ensure their safety and quality before shipping (because we don’t miss a single detail for you).

Order Confirmation for Shipping

After the quality department has inspected the products and confirmed that all items are ready for shipping, we will contact you via email or phone number through text messages or a direct call from one of our customer service representatives to confirm the availability of all requested products.

If some products are unavailable or not ready for shipping, we will modify the order and contact you via one of our customer service representatives to make the necessary adjustments.

Please note that for some orders, full payment or a partial payment may be required in case of cash on delivery to confirm the order and complete its shipping process as a commitment from the customer to receive the order.